The wrong number is out there
An old phone or address on Yelp, Facebook or a directory sends customers to a dead end — and tells Google your details can't be trusted.
Free Google Business Profile, citation & website audit
You're on Google Maps.
You're on Google Maps.
So why isn't your phone ringing?
Connect your Google Business Profile and in about a minute we show you the exact gaps holding back your visibility and calls: a profile score out of 100, every directory listing your customers find with the wrong phone number, the website fixes Google wants for your city, and your calls and direction requests month by month.
- 100% free
- No credit card
- We never edit your profile
- Results in ~60 seconds
audit.thebrandfly.com/dashboard
Sample report
62%
Grade C
Riverside Plumbing & Heating
Plumber · Kirkland, WA · ★ 4.6 · 87 reviews
GB HealthCitationsOn-Page SEOInsights
- ✕Yelp & Manta show an old phone numberCallers reach a disconnected lineHigh
- ✕"Kirkland" missing from your homepage titleGoogle can't tie your site to the cityHigh
- !No Google post in 41 daysProfile looks inactive to searchersMed
- ✓Verified · hours · 8 photosCore trust signals in place
Built for every business that wins customers from Google Maps
🔧 Plumbers❄️ HVAC🦷 Dentists⚖️ Lawyers🍽️ Restaurants💇 Salons & Spas🏠 Real Estate🏗️ Contractors🩺 Clinics🚗 Auto Repair💪 Gyms & Trainers🧹 Cleaning🌿 Landscaping🏦 Finance & Insurance🐾 Pet Care📦 Movers🔌 Electricians🏠 Roofers
The real problem
Being on Google isn't the same as getting the call
Most local businesses lose customers to small, invisible gaps — not to better competitors. Your profile is "live", your website exists, you might even rank. But somewhere between the search and the phone call, people slip away.
Your profile is only half-finished
Missing categories, services, hours, photos or posts make you look less established than the business next to you on the map.
Your website doesn't speak "local"
No city in the title, no map, no tap-to-call, no business schema — so Google can't connect your site to the searches in your area.
You can't see what's changing
Calls dip, direction requests slow down — but without month-by-month numbers you only notice when the phone goes quiet.
💡
The good news: every one of these gaps is fixable — once you can see it. That's exactly what this audit shows you, in plain English, with the fix next to every problem.
One connection · four deep scans
Everything that decides whether you get the call
Connect your Google Business Profile once. We scan your profile, your listings across the web, your website and your performance — and turn it into one prioritised fix list.
01
Google Business Profile health — scored out of 100
We read your live profile straight from Google and grade the signals that decide who gets shown and who gets called.
- Categories, description, services, hours, attributes
- Photos, posts, reviews and how fast you reply
- A 15-point checklist with exactly what to add next
- Every profile on your account — switch in one click
02
Citation & NAP scan across 600+ sites
Your Name, Address and Phone must match everywhere. We check the directories that matter for your category and your state — Yelp, Facebook, BBB, Angi, Healthgrades, Avvo, local chambers and hundreds more.
- Listed, not found, or wrong details — site by site
- "Changes to make" shows the wrong value and the right one
- Duplicate listings that split your reviews
- Add your own profile links — re-checked automatically
YelpListedNAP
FacebookNeeds fixNAP
Better Business BureauListedNAP
AngiNot foundGet listed →
NextdoorNot foundGet listed →
03
Website SEO checklist — for your city
We open the website on your Google profile and run 50+ local, on-page and technical checks written for your city and your service — then hand you a tick-box checklist.
- City and service in title, headings and content
- Phone, address, hours, map and tap-to-call
- Speed, HTTPS, mobile, sitemap, broken links
- Ready-made business schema — just copy & paste
✕"Kirkland" in the page titleHigh impact
✕Google Map embeddedMedium
!Tap-to-call uses an old numberHigh impact
✓HTTPS & mobile-friendly
✓XML sitemap found
04
Insights — calls, directions & clicks, month by month
See how many people found you on Google, called you, asked for directions or visited your website — and compare any two months to know if your fixes are working.
- Calls, directions, website clicks, bookings
- Views on Search vs Maps, mobile vs desktop
- The search terms people used to find you
- Month-vs-month comparison in one click
How it works
From "why is it so quiet?" to a clear plan in 3 steps
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1
Create your free account
Business name, email, password and the phone number on your Google profile. 30 seconds, no card.
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2
Connect Google Business Profile
Secure sign-in with Google. We only read your profile — we never post, edit or reply on your behalf.
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3
Get your score & fix list
Your score, every gap ranked by impact, and the exact fix. Re-run anytime to watch the score climb.
Real results · real dashboards
What happens when the gaps get fixed
Screenshots straight from our clients' Google Business Profile, Search Console, Analytics and lead dashboards — sensitive details hidden, numbers untouched.
333calls from Google Maps in one month
+61%direction requests month over month
192KGoogle search impressions
+179%website users for a remodeler
100PageSpeed score after fixes
Made for your trade
Your category decides what we check
A dentist, a plumber and a restaurant need different directories and different signals. The audit picks the right ones automatically from your Google category and location.
Home services & trades
Emergency searches are won in seconds. We check service areas, tap-to-call, Angi, HomeAdvisor, Thumbtack, Houzz and BBB.
Dentists, doctors & clinics
Patients compare before they book. We check Healthgrades, Zocdoc, Vitals and WebMD listings plus the trust signals patients look for.
Lawyers & professional services
High-value clients need proof. We check Avvo, Justia, FindLaw, Martindale and how credible your profile and site look.
Restaurants & cafés
"Near me" decides tonight's dinner. We check hours, menus, photos, TripAdvisor, Yelp and OpenTable consistency.
Salons, spas & fitness
Bookings follow reviews and photos. We check your profile freshness, booking links and the beauty & wellness directories.
Real estate & finance
Trust wins the enquiry. We check Zillow, Realtor.com, insurance and finance directories, reviews and NAP accuracy.
Auto, pets & local retail
We check the niche directories for your trade plus the local and state sites that customers in your area actually use.
Agencies & multi-location brands
Connect one Google account and audit every location in it — switch between profiles in one click and track each score.
Safe & private
Your profile stays exactly as it is
Connecting is as safe as signing in to any Google app. You stay in control the whole time.
- 🔒Secure Google sign-inYou sign in on Google's own page. We never see your Google password.
- 👀Read-only auditWe read your profile to build the report. We never post, edit or reply for you.
- 🛡️Encrypted & privateYour connection is stored encrypted and your data is never sold or shared.
- ✖️Disconnect anytimeOne click in your dashboard removes our access.
Built by The Brand Fly — a local search team that runs Google Business Profiles, reviews, citations and websites for businesses across the US, Canada, Dubai, Australia and India.
250+businesses served
5global markets
600+citation sites checked
FAQ
Questions owners ask us
Is the audit really free?
Yes. Creating an account, connecting your profile and seeing your full report is free — no credit card. If you'd like The Brand Fly to fix the gaps for you, we're happy to talk, but there's no obligation.
Will you change anything on my Google Business Profile?
No. The audit only reads your profile. We never post, edit your details or reply to reviews. You can disconnect with one click at any time.
What do I need to get started?
Your business name, an email, a password and the phone number on your Google profile. Then sign in with the Google account that manages your Business Profile.
How long does it take?
Your profile score appears in about a minute. The citation scan and website checklist run in the background and are ready shortly after — you can keep browsing your report meanwhile.
I manage several locations or clients. Does it work for me?
Yes. Every profile on the connected Google account appears in your sidebar. Switch between them in one click — each keeps its own score, citations, website checklist and insights.
What happens after the audit?
You get a prioritised list of fixes with the exact change next to each one. Work through it yourself, re-run the audit to watch your score improve — or ask our team to handle it for you.
I'm not on Google Maps yet. Can you help?
Yes — message us on WhatsApp and we'll help you set up a Business Profile the right way from day one.
Your next customer is searching right now.
Find out in 60 seconds what's stopping them from calling you — and exactly how to fix it.
Free · No credit card · Read-only access